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Interface Monitoring and Response Services

Monitor — Respond — Resolve

Healthcare IT organizations are faced with managing a multitude of interfaces. When interfaces fail to perform it can disrupt operations, affect patient care, and impact costs. With proactive interface monitoring, notification, and resolution, you can ensure access to critical patient data.

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Identify interface problems early

to reduce provider disruption.

Maintain access to critical healthcare data

with 24/7 monitoring and expert analysis and resolution of interface issues.

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Increase provider and patient satisfaction

by reducing interface downtime.

Reduce IT staff costs

Optimize IT staff costs and skills by allowing our experts to monitor interfaces and troubleshoot issues.

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Be proactive

about potential issues with Custom Analytics and Trend Reporting.

Read how the Interface Monitoring & Response Service
can help maintain access to critical patient data.

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Features

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MONITOR

24/7 monitoring of interfaces and immediate problem notification

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ANALYZE

Immediate notification and expert analysis of an interface problem

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RESOLVE

Root cause analysis and corrective action for all interface problems, including escalation to you or your vendors

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REPORT

Custom analytics and trend reporting

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EXPERIENCE & TECHNOLOGY

We have 20+ years experience monitoring over 50,000 interfaces using our own proprietary IP technology

Resources

webinars
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